[SOLVED]Technical Error: unable to save or update quantity -Prestashop
November 2, 2012
Edit
Last month while working on my client's website, I was stucked on the
shopping cart error.Seems all are fine, you can use the Add Cart but if you are
you are going to try subtracting the item quantity or delete the order, it will
end with an error message as shown:
![]() |
Image Source : Prestashop Forum |
After reading some forums I have figure out out the problem and got fixed
easily. This bug is happening on
Prestashop v1.4xxx or higher versions
due to conflict on SSL Shop Domain Name and Shop Domain Name. It is not
caused by Ajax, so don't disable anything or tamper the source code without
trying this tips.
Solution:
In your Back Office under Preferences > SEO & URLs, please check to
confirm that "SSL Shop Domain Name" and "Shop Domain Name"
both must have the same value entered at the bottom of the page as shown in the
screenshot.
![]() |
Click the image to full view |
Your done!